Your Online Center of  Excellence For Mastering Change in the 21st Century

 

Coming soon

Participate in a wiki site on

"Change Management and Systems" http://westbrookstevens.wetpaint.com/

Home ] Phase 1 - Excellent Management ] PM Support ] BA Support ] Applied Stats Support ] Phase 2 - Strategy ] Phase 3 - Drivers of Change ] Phase 4 - Systems Engineering ] Phase 5 - Change Management ] About_Us.htm ]

 

Site Map

of

Business Concepts

 

The 5 Phases of Mastering Change

 

Westbrook Stevens Linked Business Models

Symptom Checker

Research Links

Problem Solving Tools

 

The WBS Assistant

Newsletter


Phase 1

Phase 1

Excellent Management


Step 1 - Leadership

 

Vision & Mission
Situational Leadership
Christian Leadership

 

Step 2 - Culture

 

Lifelong Learning

Communicating

Diverse Culture

Written Communications
Gung Ho Culture
Conflict Management

Conflict Resolution

Building Relationships


Step 3 - Customer Focus

 

Step 4 - Team Building
 

Step 5 - Problems Solving

 

Business Analyst

Business Intelligence

Configuration Management

Flow Charts
Force Field
Genba Kanri

Lean
Project Management

Portfolio Management

PMO

Root Cause
Selection Tools

Statistical Tools

TRIZ


 

Step 6 - Continuous Improvement
 

Step 7 - Performance Measures

 

 

Project Goals by Process

Project Management

Empowerment Layers

Problems Solving

 1 to 1 Selection Tool

Flow Charts


Phase 2

 

 

Phase 2

Storms of Chaos

 

Step 1 - Waves

Forecasting Trends

 

Step 2 - Lightning

Managing Risks
 

Step 3 - Buoyancy

Building Relationships
 

Step 4 - The Storm

Winning Competition

 

Step 5 - The Ship

Leading Your Ship

 


Phase 3

 

 


Phase 3

Drivers of Change

 

Step 1 - External Environment
 

Step 2 - Building People

Human Resources

Step 3 - Organizational Structure

Step 4 - Internal Environment
 

Step 5 - Systems Thinking

 

Employee Retention

Future Organization


Phase 4

 

 

Phase 4

Systems Loops

 

Open System

 


Phase 5

 

 

Phase 3

3 Phases of Change

 

Step 1 - Before the Change

Step 2 - During the Change
 

Step 3 - After the Change

 

 

 

  

Writing Tips of the Week or “The Blind Leading the Blind” 

Here is what to expect when I grade the papers.

  • The shorter the paper the better but hit all the points.  Put some meat in the report from the readings/class materials.
  • You cannot learn everything you need to know from class.  It also takes your research.  You should have several citations of well researched material in your paper.  Do not copy...use your own words and apply it to your subject.
  • Send the paper to me by email craigastevens@westbrookstevens.com 
  • The papers are due by midnight the day of class.  I subtract 10 points a week for late papers (for the last paper 10 points a day).
  • Name the file something like this "TNU 4430 HW Assignment Your Name," (i.e., TNU 4430 HW1 Stevens) so I can track them (-10 points for wrong file name)
  • Provide a Cover letter (-10 Point for no cover letter) 
  • You may use graphs and pictures to make your points (no more than 50% of the space).
  • Do not use Passive Voice (-10 point for excessive passive voice)
  • Do not use 1st Person in the report (just the cover letter).
  • -10 point for any misspelling or major grammatical error.

Here’s a tip…In MS Word go to “Tools” in the menu bar.  Then select “options” and find the spelling and grammar tab.  Look at all of the style and grammar checks and select the most formal options.  This will help you check your papers.  You may have to reset your spell checker to find all of the suggestions (the second time you check your paper).  When I grade I use the software to check what it will and then I read the document. If you do the same.  You will find mistakes before I do and get a better grade.  

 

Semicolon Use 

  1. Use a semicolon between two main clauses not joined by a coordination conjunction (and, but, or…). 
  2. Use a semicolon between main clauses related by however, for example, and so on. 
  3. Use semicolons between main clauses or series items containing commas.

 

General Stuff

  1. “The Punctuation goes inside the quotation marks.” 
  2. If you can cut a word out without making the sentence harder to read, do so. 
  3. Watch the Clichés and Jargon. 
  4. Use two spaces between sentences. Some people prefer to put one space between sentences.  It is OK to do so.
  5. Make the document look good too. 
  6. Don’t Do not use shorten hyphenated words. 
  7. Avoid first person in the report…use it in the cover letter only.

 

Try to read this.

I cdnuolt blveiee taht I cluod aulaclty uesdnatnrd waht I was rdanieg The phaonmneal pweor of the hmuan mnid Aoccdrnig to a rscheearch at Cmabrigde Uinervtisy, it deosn't mttaer inwaht oredr the ltteers in a wrod are, the olny iprmoatnt tihng is taht the frist and lsat ltteer be in the rghit pclae. The rset can be a taotl mses and you can sitll raed it wouthit a porbelm. Tihs is bcuseae the huamn mnid deos not raed ervey lteter by istlef, but the wrod as a wlohe. Amzanig huh? yaeh and I awlyas thought slpeling was ipmorantt.

From an email.  

 

Sponsors and Services

Microsoft Partner Service and Products

 

MS Partner Services

MS Products Discounts

 

 

Training/Consulting  Support

 

Successful Change

 

Project Management

PMP Training

Basic PM

Advanced PM

PMO Development

PM Support

 

Business Analysis

BA Basics

 

Strategic Planning

Configuration Management

Value Engineering Change Management

Future Organizations

Risk Management

Audit Support

 

Managing Stress while in the Storms of Chaos

 

Excellent Management

The Workshop

 

Building Leaders

Supervisor Skills

Project Management

Motivation

Employee Retention

Customer Service

 

Problem Solving

Improvement

Statistics (SQC)

Productivity

Process Improvement

Performance Measures

 

Business Planning

OD Support

 

Engineering

 

Industrial Engineering

Systems Engineering

 


Soft Skills

 

Stress Management

Body Language

Building Teams

Communication Conflict

Controlling Anger

First Impressions

Interpersonal Skills

Listening Skills

 

Enter-Tain-Ment

 

Training and Facilitation


Training
Facilitation
Recent Workshops
Schedule

 


Finding Investments

 

Grants Management

Glossary

Workshops

 

Connecting Investment Capital With Entrepreneurs and Sound Businesses

 


Business Art

 

Home of the

"B. Stone" Artists

from the

Geronimo Stone Series

 

 

Craig A. Stevens

 


Student Support

 

Classy Photos
UoP Students
Trevecca Students
 

 


Finding Investments

 

Grants Management

Glossary

Workshops

 

Connecting Investment Capital With Entrepreneurs and Sound Businesses

 


Interesting Projects

 

 

Water Hyacinth Project - Mission: Turn the Aquatic Weeds Problem into a Blessing.

 

email Craig Stevens

 for a password.

 


Faith-Based Support

 

Faith-Based Technical Assistance Center

 


 

Book 1

Book 2

Theresa Heflin

Love Letters From God

 



Books & POD Casts


www.bizpods.mobi

 Coming Soon by WBS

 

WBS Books

and Materials

 

 

Geronimo Stone,

His Music, His Love, and  the Mobile of Excellent Management.

 

 www.Geronimo

Stone.com

 

Buy Paperback

Buy Hardcover

Free Ebook

 

 

7 Attributes of Excellent Management Workshop

 

 

Geronimo Stone,

Vol 2,

The Storms of Chaos

 


 

"...and another thing!"  

 

Need Help Staying Awake During Work or Classes?

 

711821

 

Because of Popular Demand

Here is Where you Can Get Craig's Energy Drinks

 


Healthy Chocolates

 

 

For Your Own

Chocolate

Business Call

Irene at

(615) 300-8531

 

 

Send Questions (or Good Answers) to Customer_Service@westbrookstevens.com.  Copyrights © 2001-9.  Contact: Craig A. Stevens (COO) (615) 834-8838 

Westbrook Stevens, LLC, a Woman Owned Small Business.

 

Innovative Resources and Systems, a Service Disabled Veteran Owned Small Business. 

 

Our goal is for all we do to be Christ-centered and consistent with Judeo-Christian values.

 

"Guard against the impostures of pretended patriotism."

George Washington, Farewell Address, September 19, 1796