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Phase 1

Phase 1

Excellent Management


Step 1 - Leadership

 

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Step 2 - Culture

 

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Step 3 - Customer Focus

 

Step 4 - Team Building
 

Step 5 - Problems Solving

 

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Step 6 - Continuous Improvement
 

Step 7 - Performance Measures

 

 

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Phase 2

 

 

Phase 2

Storms of Chaos

 

Step 1 - Waves

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Step 2 - Lightning

Managing Risks
 

Step 3 - Buoyancy

Building Relationships
 

Step 4 - The Storm

Winning Competition

 

Step 5 - The Ship

Leading Your Ship

 


Phase 3

 

 


Phase 3

Drivers of Change

 

Step 1 - External Environment
 

Step 2 - Building People

Human Resources

Step 3 - Organizational Structure

Step 4 - Internal Environment
 

Step 5 - Systems Thinking

 

Employee Retention

Future Organization


Phase 4

 

 

Phase 4

Systems Loops

 

Open System

 


Phase 5

 

 

Phase 3

3 Phases of Change

 

Step 1 - Before the Change

Step 2 - During the Change
 

Step 3 - After the Change

 

 

 

 

Six Sigma

By Craig A. Stevens, PMP, CC and his students

 

Six Sigma and Change

 

By Laurenda Whisenhunt (TNU 2008)

 

 

Six Sigma

 

Six Sigma is a process designed to help with the production of higher quality products and services. The process measures how far a given process has deviated from perfection. The concept behind Six Sigma is to identify the problems during the process of production or services then concentrate on how to eliminate the errors or problems. The goal of Six Sigma quality is to reduce the errors in the process by as much as no more than 3.4 errors or defects per million opportunities.

 

The overall goal of Six Sigma is to implement a strategy that is measurement-based that will indicate where improvements and changes need to be made. There are two Six Sigma methodologies that can be used to apply the process to producing a higher quality of products and services, DMAIC and DMADV.

 

DMAIC (a process designed for improving falling below established goals and specifications)

 

* Define

* Measure

* Analyze

* Improve

* Control

 

DMADV (a process designed to create new products and processes at Six Sigma levels of quality)

 

* Define

* Measure

* Analyze

* Design

* Verify

 

                                                                            

Six Sigma-What is Six Sigma? 11 Sept. 2008, http://www.isixsigma.com/sixsigma/six_sigma.asp

 

History of Six Sigma

 

Mathematicians and engineers have used the term sigma since the 1920ís. The term is a symbol. The term represents a unit of measurement in the quality of product variation. During the 1980ís, engineers at Motorola Inc. captured the term Six Sigma as a term applied to an in-house initiative for cutting back on the number of defects in production processes.

 

Throughout the 1990ís, the popularity of the Six Sigma process grew rapidly and had saved General Electric more than three quarters of a billion dollars. During this time, Six Sigma had become a transferable branded corporate management initiative and methodology. Since 2000, Six Sigma has become a favorable methodology by many corporations concerned with the improvements of their services and products. Many Six Sigma organizations have spawned because of the work begun by Motorola Inc. in the 1980ís.

 

Six Sigma http://www.businessballs.com/sixsigma

 

 

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Home of the

"B. Stone" Artists

from the

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Craig A. Stevens

 


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Water Hyacinth Project - Mission: Turn the Aquatic Weeds Problem into a Blessing.

 

email Craig Stevens

 for a password.

 


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Book 1

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Theresa Heflin

Love Letters From God

 



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Geronimo Stone,

His Music, His Love, and  the Mobile of Excellent Management.

 

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Stone.com

 

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7 Attributes of Excellent Management Workshop

 

 

Geronimo Stone,

Vol 2,

The Storms of Chaos

 


 

"...and another thing!"  

 

Need Help Staying Awake During Work or Classes?

 

711821

 

Because of Popular Demand

Here is Where you Can Get Craig's Energy Drinks

 


Healthy Chocolates

 

 

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Send Questions (or Good Answers) to Customer_Service@westbrookstevens.com.  Copyrights © 2001-9.  Contact: Craig A. Stevens (COO) (615) 834-8838 

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Innovative Resources and Systems, a Service Disabled Veteran Owned Small Business. 

 

Our goal is for all we do to be Christ-centered and consistent with Judeo-Christian values.

 

"Guard against the impostures of pretended patriotism."

George Washington, Farewell Address, September 19, 1796