Your Online Center of  Excellence For Mastering Change in the 21st Century

 

Coming soon

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"Change Management and Systems" http://westbrookstevens.wetpaint.com/

Home ] Phase 1 - Excellent Management ] PM Support ] [ BA Support ] Applied Stats Support ] Phase 2 - Strategy ] Phase 3 - Drivers of Change ] Phase 4 - Systems Engineering ] Phase 5 - Change Management ] About_Us.htm ]

 

Site Map

of

Business Concepts

 

The 5 Phases of Mastering Change

 

Westbrook Stevens Linked Business Models

Symptom Checker

Research Links

Problem Solving Tools

 

The WBS Assistant

Newsletter


Phase 1

Phase 1

Excellent Management


Step 1 - Leadership

 

Vision & Mission
Situational Leadership
Christian Leadership

 

Step 2 - Culture

 

Lifelong Learning

Communicating

Diverse Culture

Written Communications
Gung Ho Culture
Conflict Management

Conflict Resolution

Building Relationships


Step 3 - Customer Focus

 

Step 4 - Team Building
 

Step 5 - Problems Solving

 

Business Analyst

Business Intelligence

Configuration Management

Flow Charts
Force Field
Genba Kanri

Lean
Project Management

Portfolio Management

PMO

Root Cause
Selection Tools

Statistical Tools

TRIZ


 

Step 6 - Continuous Improvement
 

Step 7 - Performance Measures

 

 

Project Goals by Process

Project Management

Empowerment Layers

Problems Solving

 1 to 1 Selection Tool

Flow Charts


Phase 2

 

 

Phase 2

Storms of Chaos

 

Step 1 - Waves

Forecasting Trends

 

Step 2 - Lightning

Managing Risks
 

Step 3 - Buoyancy

Building Relationships
 

Step 4 - The Storm

Winning Competition

 

Step 5 - The Ship

Leading Your Ship

 


Phase 3

 

 


Phase 3

Drivers of Change

 

Step 1 - External Environment
 

Step 2 - Building People

Human Resources

Step 3 - Organizational Structure

Step 4 - Internal Environment
 

Step 5 - Systems Thinking

 

Employee Retention

Future Organization


Phase 4

 

 

Phase 4

Systems Loops

 

Open System

 


Phase 5

 

 

Phase 3

3 Phases of Change

 

Step 1 - Before the Change

Step 2 - During the Change
 

Step 3 - After the Change

 

 

 

 

Business Analysis Support Site

A Free Service for those Interested in Business Analysis. 

This site is always under construction.   

Prepared by Craig A. Stevens, PMP, CC and his Students


 

  1. Introduction to BA

     

    1. What is the BA

    2. Purpose of BA

    3. Defining BA as a Profession

    4. Core Concepts of BA and

     

  2. Enterprise Analysis

  3. Workshops


 

Certified Business Analysis Professional™ (CBAP®) Handbook

 

Go to this link to find the IIBA CBAP Handbook.  http://www.theiiba.org/Content/NavigationMenu/Certification/Process/IIBA_CBAP_HandbookSep2008.pdf

 

Questions About the IIBA Certification Process and Test (CBAP)

 

Go to this link to find the IIBA site that explains the IIBA Certification Process.  http://www.theiiba.org/AM/Template.cfm?Section=FAQs2&Template=/CM/HTMLDisplay.cfm&ContentID=3708

 


 

Highly Customized Business Analyst Workshops:

 

This Site is Under Construction

 


BA 10: Business Analyst Basics – For those in nontechnical fields, project managers, new Business Analysis and those looking for formal BA training, members of a project team, and others who have contact with business analysis, projects, and project managers.


BA 20: Basic IT Business Analyst– For those in IT fields, new project managers, those looking for formal PM training, members of a IT project team, and others who have contact with IT projects and project managers.


BA 30: Facilitation Skill for Business Analysis
BA 40: Writing and managing Requirements Documents
BA 50: Business Process Modeling
BA 60: Effective Business Process Improvement
BA 70: Developing Business Cases
BA 80: Quality Management and Acceptance Testing

BA 90: Preparing for the BA Certification – For those ready to study for and pass the .


Links to PM/BA Support (under construction)

 

Learning Objectives -- Designed to meet your needs. You decide. Learn how to:

  • Understand concepts and benefits of Business Analysis

  • Define the product scope

  • Get the biggest bang for the buck

  • Deliver results through a full Systems Approach to business analysis

  • Work with the development team

  • Ensure the solution is usable in the business environment

  • Acquire information and facilitate meetings

  • Use visibility techniques in communicating needs

  • Use BA tools

  •  Conduct a requirements gathering phase

  • Keep customers happy

  • Track requirements using Functionality, Attributes, and Constraints

  • Write and validate requirements documents

  • Implement BA systems in your company

  • Manage changes to requirements

  • Lower stress and improve enjoyment

  • Use and document the Systems Development Life Cycles (and/or Software Development Life Cycle (SDLC)

  • Work with UML diagrams

  • Use process modeling and business diagramming

  • Diagram and model business process

  • Understand and document information flow and process flow

  • Use RACI diagrams

Why Take This Course:

To ensure that your projects and products have stated goals and project teams know what will please the customers. To help maximize profits. To avoid damaged repetitions. To maximize customer satisfaction. To increase employee satisfaction. To lower stress.


Who to Invite:

  • Professional leaders or those who should be.

  • Business Analysis and Project Managers or those who work with Projects or products.

  • May be customized to fit all levels of skills and experiences.

Workshop Style:


With Enter-Train-Ment (entertaining training) methods and highly facilitated group sessions, participants work in small groups to learn excellent strategic planning tools and techniques and selectively apply them to real life problems. We could also use a fun pre-course adventure business story, Geronimo Stone, His Music, His Love, and the Mobile of Excellent Management (www.geronimostone.com). 


Workshop Outline: Although every workshop is customized to fit your organization, here is one possible outline. Each number represents a small module, website support, and POD cast.  Coming soon....

 

Typical BA Topics To Select From for 1 to 3 Day Workshops


_______________________________________


Understand concepts and benefits of Business Analysis

Define the product scope

Get the biggest bang for the buck

Deliver results through a full Systems Approach to business analysis

Work with the development team

Ensure the solution is usable in the business environment

Acquire information and facilitate meetings

Use visibility techniques in communicating needs

Use BA tools

 Conduct a requirements gathering phase

Keep customers happy

Track requirements using Functionality, Attributes, and Constraints

Write and validate requirements documents

Implement BA systems in your company

Manage changes to requirements

Lower stress and improve enjoyment

Use and document the Systems Development Life Cycles (and/or Software Development Life Cycle (SDLC)

Work with UML diagrams

Use process modeling and business diagramming

Diagram and model business process

Understand and document information flow and process flow

Use RACI diagrams

 


Requirements using Functionality, Attributes, and Constraints


Needs Assessments and Requirements Documentation

Craig A. Stevens Facilitated Needs Assessment

Craig A. Stevens Facilitates Functional Requirements

Craig A. Stevens Facilitates Attributes

Craig A. Stevens Facilitates Constraints

Requirements Game from YouTube with Funky Music


 

Sponsors and Services

Microsoft Partner Service and Products

 

MS Partner Services

MS Products Discounts

 

 

Training/Consulting  Support

 

Successful Change

 

Project Management

PMP Training

Basic PM

Advanced PM

PMO Development

PM Support

 

Business Analysis

BA Basics

 

Strategic Planning

Configuration Management

Value Engineering Change Management

Future Organizations

Risk Management

Audit Support

 

Managing Stress while in the Storms of Chaos

 

Excellent Management

The Workshop

 

Building Leaders

Supervisor Skills

Project Management

Motivation

Employee Retention

Customer Service

 

Problem Solving

Improvement

Statistics (SQC)

Productivity

Process Improvement

Performance Measures

 

Business Planning

OD Support

 

Engineering

 

Industrial Engineering

Systems Engineering

 


Soft Skills

 

Stress Management

Body Language

Building Teams

Communication Conflict

Controlling Anger

First Impressions

Interpersonal Skills

Listening Skills

 

Enter-Tain-Ment

 

Training and Facilitation


Training
Facilitation
Recent Workshops
Schedule

 


Finding Investments

 

Grants Management

Glossary

Workshops

 

Connecting Investment Capital With Entrepreneurs and Sound Businesses

 


Business Art

 

Home of the

"B. Stone" Artists

from the

Geronimo Stone Series

 

 

Craig A. Stevens

 


Student Support

 

Classy Photos
UoP Students
Trevecca Students
 

 


Finding Investments

 

Grants Management

Glossary

Workshops

 

Connecting Investment Capital With Entrepreneurs and Sound Businesses

 


Interesting Projects

 

 

Water Hyacinth Project - Mission: Turn the Aquatic Weeds Problem into a Blessing.

 

email Craig Stevens

 for a password.

 


Faith-Based Support

 

Faith-Based Technical Assistance Center

 


 

Book 1

Book 2

Theresa Heflin

Love Letters From God

 



Books & POD Casts


www.bizpods.mobi

 Coming Soon by WBS

 

WBS Books

and Materials

 

 

Geronimo Stone,

His Music, His Love, and  the Mobile of Excellent Management.

 

 www.Geronimo

Stone.com

 

Buy Paperback

Buy Hardcover

Free Ebook

 

 

7 Attributes of Excellent Management Workshop

 

 

Geronimo Stone,

Vol 2,

The Storms of Chaos

 


 

"...and another thing!"  

 

Need Help Staying Awake During Work or Classes?

 

711821

 

Because of Popular Demand

Here is Where you Can Get Craig's Energy Drinks

 


Healthy Chocolates

 

 

For Your Own

Chocolate

Business Call

Irene at

(615) 300-8531

 

 

Send Questions (or Good Answers) to Customer_Service@westbrookstevens.com.  Copyrights © 2001-9.  Contact: Craig A. Stevens (COO) (615) 834-8838 

Westbrook Stevens, LLC, a Woman Owned Small Business.

 

Innovative Resources and Systems, a Service Disabled Veteran Owned Small Business. 

 

Our goal is for all we do to be Christ-centered and consistent with Judeo-Christian values.

 

"Guard against the impostures of pretended patriotism."

George Washington, Farewell Address, September 19, 1796