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Before a Change

Steps to Take For An Organization To Thrive On Change - Before the Change Happens

  1. Master Phase One (Excellent Management)

  • Incubate Leaders: Build effective leadership and strong change agents at every level,

  • Develop a Change Embracing Culture: build a history of trust, commitment, and great Communication, build a culture of continuous improvement and continuous learning.

  1. Master Phase Two (The Storms of Chaos)

  • Find and support information gatekeepers,

  1. Master Phase Three (The Drivers of Change)

  • Understand the big picture and how every change drives other changes

  1. Understand the Vision Related to the Change You are Implementing

  2. Communicate the Vision

  3. Master Phase Four (Systems Thinking)

  • Learn how to find the best place to spend resources; returning the biggest bang for the buck

  1. Make Your People Part of the Why, How, and What of the Change Plan

  • Teach and learn together how to implement change and continuous improvement

  • Learn and use team problem solving tools

  • Master Project Management

  • Determine Consequences

  • Examine the Alternative

  • Decide on Contingency Plans

  • Communicate what is in it for the organization and its people

  • Decide on the roles and responsibly

  • Clarify Expectations

  • Bring people into the planning and empower them to lead (see empowering employees)

  • Celebrate little wins, kick-off meetings, and opportunities to change

Hersey, Paul, Kenneth Blanchard and Dewey Johnson, Management of Organizational Behavior, Leading Human Resources 8th ed., Prentice Hall, NJ 2001. Pp 377 - 378

  1. Manipulate the Change Process as Team

  • Go through the unfreezing step

  • Understand how to use anxiety

  • Use tools useful for planning change like force field analysis.  Follow the link to read more.



Edgar H. Schein, in an invited address to the World Economic Forum, February 6, 1992, Davos, Switzerland. As reported by Hersey, Paul, Kenneth Blanchard and Dewey Johnson, Management of Organizational Behavior, Leading Human Resources 8th ed., Prentice Hall, NJ 2001., pg 386



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