Your Online Center of  Excellence For Mastering Change in the 21st Century

 

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"Change Management and Systems" http://westbrookstevens.wetpaint.com/

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of

Business Concepts

 

The 5 Phases of Mastering Change

 

Westbrook Stevens Linked Business Models

Symptom Checker

Research Links

Problem Solving Tools

 

The WBS Assistant

Newsletter


Phase 1

Phase 1

Excellent Management


Step 1 - Leadership

 

Vision & Mission
Situational Leadership
Christian Leadership

 

Step 2 - Culture

 

Lifelong Learning

Communicating

Diverse Culture

Written Communications
Gung Ho Culture
Conflict Management

Conflict Resolution

Building Relationships


Step 3 - Customer Focus

 

Step 4 - Team Building
 

Step 5 - Problems Solving

 

Business Analyst

Business Intelligence

Configuration Management

Flow Charts
Force Field
Genba Kanri

Lean
Project Management

Portfolio Management

PMO

Root Cause
Selection Tools

Statistical Tools

TRIZ


 

Step 6 - Continuous Improvement
 

Step 7 - Performance Measures

 

 

Project Goals by Process

Project Management

Empowerment Layers

Problems Solving

 1 to 1 Selection Tool

Flow Charts


Phase 2

 

 

Phase 2

Storms of Chaos

 

Step 1 - Waves

Forecasting Trends

 

Step 2 - Lightning

Managing Risks
 

Step 3 - Buoyancy

Building Relationships
 

Step 4 - The Storm

Winning Competition

 

Step 5 - The Ship

Leading Your Ship

 


Phase 3

 

 


Phase 3

Drivers of Change

 

Step 1 - External Environment
 

Step 2 - Building People

Human Resources

Step 3 - Organizational Structure

Step 4 - Internal Environment
 

Step 5 - Systems Thinking

 

Employee Retention

Future Organization


Phase 4

 

 

Phase 4

Systems Loops

 

Open System

 


Phase 5

 

 

Phase 3

3 Phases of Change

 

Step 1 - Before the Change

Step 2 - During the Change
 

Step 3 - After the Change

 

 

 

Greetings and Welcome to the

Westbrook Stevens, LLC Home Page

 

"If opportunity does not knock, build a door."  Milton Berle.

 

This is a free teaching and problem solving website for business people and graduate students. The entire site is a service to our clients and students and is always under construction.

 

Our job is to introduce you and your people to some of the tools that you can use to master change and build your doors to the future. Our goal is to help you use these tools to get results.  To assist you, we provide support services, one-on-one consulting, team facilitation, classroom education, POD casts, conferences, seminars, workshops, web-seminars, keynote speaking resources, brown bag lunches, and this website as back-up.

 

Craig A. Stevens, PMP, CC

 

 View Craig Stevens, PMP, CC's profile on LinkedIn


The Five Phases of Implementing Change

with the Linked Management Models

 

Phase 5:  Optimizing the

Change Process and Minimizing

the Cocoon Stage with the Three Phases of Change Model

Phase 1:  Building Capacity  with Excellent Management

Phase 2: Thieving in

The Storms of Chaos and Perfecting Strategic Planning

 

Phase 4: Using Systems Thinking to Find the Critical Changes

Phase 3: Using the Drivers of Change to Prepare for the Effects of Change

 

Hey Craig

…It was truly a pleasure meeting you. You are a great speaker with so much enthusiasm! I noted some of your slides on change today in the PgMP Prep class!

Dr. Ginger Levin, CAPM, PMP, PgMP Certified OPM3 Assessor and Consultant

 

 

Professor Stevens,

 

I thoroughly enjoyed your Principles of Management Supervision class you lead for Trevecca. Not only were your teaching methods very cohesive with adult learners, the topics were timely and applicable to our professional lives immediately. We walked away with tools we can use, not just knowledge. I can't express how much I appreciated the time and energy you took to video our classes and make them available as POD casts on your website. Having those resources is helpful, and it is reassuring to know that the class information (and so much more) is available to me just a click away! You are a great teacher, and really show how much you believe in learning from one another through all the extensive information available to past, current, and future students, colleagues, and clients on your website. I am glad to have met you, and hope to continue to stay in touch throughout the years.

 

Many thanks,

 

Beth Vines,  TNU  2008

 


The WBS Gift

 

Geronimo Stone, Download a free eBook for your entire staff from www.geronimostone.com - This book introduces the story of Geronimo Stone and the Mobile of Excellent Management.  The employees of Geronimo Stone Records face challenges while trying to save their business.  It uses fiction to introduce the reader to a variety of business situations.  Geronimo Stone is a suspense thriller that takes place in an independent record label in Nashville, Tennessee.  The once-prosperous company is in a state of chaos when its patriarch, Robert “Geronimo” Stone becomes ill and apparently dies from what appears to be natural causes (hint).  His family is then faced with so many challenges, so quickly; that it does not occur to them that there may have been something peculiar about Robert’s demise.  His widow, Brenda, convinces their nephew, Tommy Stone, to take a leave of absence from the consulting firm where he works as a management consultant to become interim CEO of Geronimo Stone Records.  Together they try to restore order to the mess aided by personalize messages and information left by the late Geronimo Stone.

Discounts – $2,000 per company, per workshop, per day, for all training booked by January 31st.  Send as many people as you can fit into your training rooms for a total of only $2,000 per day plus expenses.  All training can be custom designed to fit your processes and systems.  Other expenses may include materials, space, and food (if applicable).

Download the Geronimo Stone eBook Here

or go to

http://www.llumina.com/store/geronimostone2.htm

 

 

"Geronimo Stone is an inventive way of incorporating the realistic issues business owners face today with an innovative business management model. The book holds the reader’s attention by integrating a fictional novel-type story. Kudos to Craig Stevens for a job well done."

 

Tonya Morgan, Human Resource Manager, Vanderbilt University Medical Center



“I found Geronimo Stone very engaging and easy to read. The authors did a great job of weaving the novel around the business principles. I felt like the conclusion came quite fast and furious once it started to unfold.”

 

Dan Miller, Author of 48 Days to the Work You Love (www.48days.com)

 

 


 

 

Thank you again for a great experience. I will be sure to keep all my notes from class and the team assignments. You really made all the information understandable.

 

 Jawon Lauderdale (UoPhx, MBA Stats 2007)